I bought a Porsche Cayman from Alex at TierOne Automotive back in May and the experience was nothing short of exceptional. Alex is a genuinely great guy who clearly takes pride in offering only top-quality cars in immaculate condition.
The customer service was brilliant throughout – every interaction with Alex was a pleasure. Communication was easy, honest and professional from start to finish. I wouldn’t hesitate to recommend TierOne Automotive to anyone looking for a prestigious vehicle and I’ll definitely be returning when it’s time for my next car.
Great purchasing experience. Alex really knows his stuff and was treated like a friend. Would happily purchase another car from him.
Alex was fantastic from start to finish with the purchase of M3. The car was presented immaculately to show what great example it was. Alex helped with any queries and was hospitable with everyone. Highly recommend and wouldn’t go elsewhere!
Alex at Tier One has been brilliant when purchasing my E92 M3! I inquired about the car and a part exchange, and Alex got back to me promptly and offered a good deal for my previous car. Their stock is excellent and they treated my new purchase to a comprehensive service before collection. Great cars, excellent communication and a hassle free process – If you are after a proper car from an enthusiastic team, don’t hesitate to check them out!
I bought an early lotus Evora (taken in on trade-in, not his usual stock) from Alex c. 3 months ago. I had waited to leave a review until the warranty period had passed.
I found the entire interaction with Alex and Tier One to be very professional, friendly and reasonable – despite my wariness of a “dealer”.
I came to see the car by appointment made in the am on the day. He allowed me a proper test drive and answered all of the questions and had researched the cars history via it’s dealership history.
I bought the car a day later after leaving a deposit, Alex did not hassle or try to hurry me.
I had 2 problems post purchase (a faulty brake sensor switch and a split CV boot) – both of which Alex helped me diagnose and allowed me to use a local to me lotus specialist, who knew the vehicle and was priced reasonably. Alex dealt with all of this simply over WhatsApp and met the cost of the repairs, as part of the warranty & goodwill.
Happy to buy from again, would highly recommend, perhaps some day I’ll come back for something more exotic from Tier One!
Good stuff – keep it up!
I recently purchased a Jaguar F Type from Tier One Automotive, from my first phone call, to arranging a viewing and ultimately purchasing the car Alex was superb! He was only too happy to answer any questions that I had and his professionalism was clear to see throughout the whole process. I would not hesitate to recommend Tier One Automotive to anyone and Alex would definitely be my first port of call if I was to find myself in the market again for a top quality car!
I bought my e92 M3 from Alex at Tier one a little while ago now, it’ becomes obvious he only sells the top examples of any car he stocks once you walk in the showroom. And thoroughly checks them prior to sale, a genuine car enthusiast and a great guy.
Unparalleled customer service, I’d buy from him again in a heartbeat.
Thanks again Alex for helping me tick off one of my dream cars, I’ll be back in the future.
Alex is extremely knowledgeable and helpful. He detailed my car and advertised it so well, it got sold within a week! Super grateful for his service, would definitely recommend his company!
Outstanding service from Alex at Tier One, having just purchased a 911 Carrera. He truly went above and beyond to make the purchase seamless. Alex is incredibly knowledgeable and professional (passionate about cars). I highly recommend Alex and I would buy from him again.
I have just recently bought a BMW M340i Xdrive today from Alex at Tier One Automotive. What can I say… Truly the best experience I’ve had buying a car from a dealership and just in general.The process was nothing more then quick and easy. Alex was a pleasure to deal with and I would highly recommend his services to anybody on the look out for that top of the range car!
Thank you very much Alex and the Tier One Automotive team!
Excellent service. Even a couple of months after purchase Alex is still on the end of the phone if needed. I would definitely recommend.
Recently sold my car to Tier One Automotive. I have often found selling a car privately a hassle. Alex was a pleasure to deal with from the outset, couldn’t be more transparent. I wouldn’t hesitate to deal with him again. Thanks again.
Bought a Boxster from Alex a year ago and that was a great experience. But a far bigger measure of trust was me putting my £110k+ Taycan on Sale or Return with him this year.
Alex got the car sold within weeks. And even though it was not at a price we originally aimed for, it was very good considering the current market.
But most of all it was a great working relationship – Alex was super communicative, always helpful and did everything possible to justify my faith in him!
Great customer service from start to finish. Alex was very helpful and made the process easy, he gave me all the details I asked for and more, including an in depth walk around video of the car. I would highly recommend Tier One. Not to mention the cars they sell are of a very high standard too, the car I purchased from them was an E92 M3 and the car was like new!
Alex at Tier One Automotive offered such an amazing service from the day I first viewed a BMW E92 M3 to the end (closing the deal). I can very much say customer service was a top priority and satisfactory. Upon enquiry of the car, Alex stayed true to his words and stated everything as it was. Nothing was hidden. I am honetsly pleased to have found such an amazing car from such an amazing and customer focused business. Alex is a true car enthusiast, told me everything I needed to know and answered all my questions. I would most definitely highly recommend!
Purchased a car from Alex at Tier One Automotive recently. The process was completely smooth from start to finish and would 100% recommend to family or friends and I’m sure I will be back in the future for my next car! I deal with car sales every day through work and did a lot of research and I can say with certainty that Alex’s pricing is spot on, if not slightly lower compared to other cars I saw and certainly bearing in mind the pretty much perfect condition of the car I purchased and it’s full manufacturer service history etc. 10/10.
Visited Tier One Automotive yesterday to view a car, which I ultimately did not end up buying. However, I wanted to post a few words, because my experience was excellent, even though we didn’t manage to make a deal on this occasion. The car I looked at was turned out impeccably and Alex was extremely professional, never pushy and nothing was too much trouble. Of call the cars I have viewed, he was the person who gave me the single best part-ex offer for my existing car out of any that I received, so it was a shame the car wasn’t quite to my liking. Overall, I can highly recommend Tier One Automotive for your next performance car purchase – I will certainly be checking their stock when I change cars again!
Bought a car from Alex at Tier one automotive and had a 5 star experience from start to finish ! Called up and booked an appointment to view a car . The car was presented very clean and professionally and after a qu’exil test drive and discussion a deal was done . Collected the car a week later and the process was super smooth and easy . Fantastic service and how every car purchase should go especially if this nature where the emotions are so involved !
Highly recommended
Exactly as they say in their name – Tier One! These guys surpass the standards of any motor vehicle dealer, period! Very personable service. Vehicles prepared as they should be with no corners cut. I had a totally hassle free service from Alex, all conducted within less than 24 hours from initial contact, I would happily recommend Alex and the team to buy from or sell your pride and joy to. Use with total confidence, you will not be disappointed.
What a pleasant experience! Alex @ Tier Automotive certainly goes above and beyond to ensure customer’s satisfaction is guaranteed. Even after office hours he will still keep in touch. We recently bought an E92 M3 from Alex and it was absolutely immaculate! He is very fussy which is why all his vehicles are spot on! We’ve had a lot of bad experiences in the past with many dealers due to their lack of communication,
Poor customer service and not understanding the true meaning of “immaculate” and Alex is by far the best one we have used, he is very honest and just an all round pleasure to deal with. He really provides that personal touch to ensure everything is right. I will certainly be doing business with Alex again.
Alex at Tier One was amazing from start to finish and I’m sure even beyond that! I was the first to enquire and he promised me I would have the first look at the car and he kept his promise even when he had to move stuff around. We worked out a great deal for the car and he was very fair. He’s professional and is a true car enthusiast, told me everything I needed to know and answered all my questions. Highly recommend!
Alex has always been nothing short of a legend. Always helpful, very knowledgeable and a great person to deal with.
I spoke to and agreed with Alex over the phone to pick a car up the same week. On the day I was then unable to purchase the car for personal reasons which I explained to Alex and he, out of goodwill was able to resolve the situation. Couldn’t recommend more and can tell this is a very well run honest business!
TierOne Automotive are by far the best prestige dealer I have ever used. Alex is a true gentleman and has amazing pride in the cars that he offer for sale. they are as described and they have all been well looked after. The car we jointly purchased as father and son was stunning inside and out and – looked as we were the first owners from the showroom. It was the best price, zero faults and best service we could have ever expected. Alex also gave a very fair part exchange for our car. I sincerely hope we will be able to make other purchases from Alex and TierOne Automotive – thank you Alex, we love the car and can not thank you enough. Kind Regards, Justin & William.
Bought an Aston Martin DBS from Tier One, a good experience throughout with excellent customer care and attention to detail. Despite a few minor delays and issues, which were all promptly fixed with utmost prudence and outstanding communication, I would definitely recommend, and gladly deal with in the future. Thanks!
Where do I begin….
Dealing with Alex @ Tier One Automotive has been nothing short of amazing! From the time I enquired about the vehicle to the point of taking it home Alex was constantly impressing me with how much he cares about his customers and appreciates the vehicles he is selling, I’m almost certain that he was as excited as me on pick up day 🙂
I wish I had used Tier One Automotive for my previous car purchases because this is a company that definitely deserves your business!
Thank you for everything Alex and I look forward to popping back in when it’s time for a change.
We would highly recommend Tier One to anyone looking for that personal touch when it comes to your next performance/prestige car purchase. We’ve always gone to main dealers but Alex at Tier One changed our perception on independent specialists. (Main dealers could learn a lot from Tier One)
From start to finish the process was really easy going with Alex providing great support and in-depth knowledge. He gave us a very competitive price for our C63 and we drove away in a well spec’d and priced 22 plate RS3.
We have no doubt we will be back the future for our next purchase.
Thanks again Alex.
Bought a BMW from Alex, and with not having seen it (I live in the North of Scotland), I was pretty concerned, having never bought a car I hadn’t seen in my life. Alex’s photos were spot on, as were his description of the car and as shown in the personal video provided. He arranged delivery and despite the main road North being largely snow and ice, it arrived early! The car looks amazing and I couldn’t be happier with Alex’ attention to detail, and keeping me informed throughout. Would absolutely recommend him to anyone.
Alex Pope is without a doubt the most genuine and honest car dealer I’ve ever dealt with. From start to finish, nothing was too much to ask even when contacted outside of business hours. He has made me feel like a valued customer and I will 100% be buying a car off him again.
After my husband purchased the Porsche Taycan I caught the bug and really wanted to buy a Porsche that I truly liked. I was skeptical about buying a used one and spent hours researching the Boxster and different dealers around the country. Alex’s reviews from his customers blew me away and we had to pay him a visit. We couldn’t have asked for a better customer experience. Tier One is nestled against a beautiful countryside backdrop and from start to finish, Alex made us feel at ease and he went above and beyond to ensure we had a great purchasing experience. Most importantly, I bought a gorgeous car that has become the best driving experience I’ve ever had! Highly recommend Alex and Tier One!!
Reputation is everything in the world of trade and car dealers. I’ve dealt with a few in my time but Alex is certainly up there with the great people. I recently bought an Audi R8 from Tier One Automotive and the process from start to finish has been flawless, Alex was warm in his replies to my initial emails and has been in contact throughout the process to ensure the transaction was smooth even at times accomodating the fact I work weird hours and replying to messages when I didn’t think he would.
Everything throughout the process has been smooth and when I had any questions he was on hand to answer and remediate them. His professionalism throughout was at the highest standard too, with a keen eye for detail when a few things needed done to car prior to sale he had them fixed up before letting me come down and get the car.
I would not hesitate to recommend Tier One Automotive if you are looking for your next car, communication, customer service, competitive pricing and after care all top tier!
I just picked up my Porsche 911 from Alex, the whole experience from start to finish has been excellent. Alex had the best spec and best priced 911 I could find, the car was immaculate when I saw it and Alex spent a lot of time showing me around without any pressure or hard selling. He gave me a very reasonable offer on my trade-in and the whole process was very smooth, including a handover to explain the functionality of the car. I recommend Alex and Tier One Automotive very highly!
This is how car buying should be, helpful, communicative and thoughtful. Very, very positive experience!
Alex knows his stuff and is a pleasure to deal with.
Give him a call. You will not be disappointed.
Bought a car from Alex, upmost professionalism fantastic communication and trust worthy. Car was exactly as described. Alex provided assurances in case of any mishaps. Fault less experience would highly recommend.
If your worried about buying a car without see it, when it comes to buying a car from TierOne Automotive, dont be.
I wont lie, at first i was worried about buying a car without see it but after speaking to alex, any worries i had soon disappeared.
He even messaged me in the night to make sure i got home ok and the next day to make sure everything was ok.
The cars in his showroom look even better in person compared to pictures.
Hopefully i can buy my next car from them as well.
Alex is very professional, I approached him based on a recommendation from another of his customers. Helpful from start to finish and very upfront and honest. He went above and beyond to source me the car I wanted and presented it perfectly in his lovely premises. Not a pushy salesman at all and always happy to help and with great communication. Would strongly recommend. Very happy with my car.
What a brilliant service! My pride & joy was collected from my place of work and taken back to his impressive showroom.
At all stages I was kept informed with pictures etc. I thought my car looked good when I’d cleaned it but such is his attention to detail my car looked truly amazing as it went live on his website. It didn’t take too long for it to gain interest and he described the car perfectly to ensure it stood out from the others in the market. Once a sale was agreed I was kept in the loop throughout and paid swiftly.
If you own a special car that you want someone to buy/sell for you look no further.
I had complete trust in him and also managed to achieve a great price for my car. This truly is a 5 star company. (I would rate 6 stars if possible)
Highly recommend
Came for viewing a car Audi today excellent reception and welcome thank you
Awesome cars fantastic service a big thank you to Alex for his time. Wouldn’t hesitate to use in the future
Amazing experience. Nothing was too much trouble & the service fantastic.
Car was described accurately & honestly.
Highly highly recommended.
Great experience dealing with Alex, very professional and the car was great, all his stock looked amazing a real enthusiast, thank you so much.
Thank you Alex! Had a super drive home today in the DBS. Thank you for preparing the car so beautifully and all your communication throughout the deal. I look forward to further business in the future and have no hesitation in recommending Tier One Automotive. Best wishes,
I always read online reviews with a pinch of salt, but i’ve got to say Alex and Tier One lived up to the promise. Really pleasant to deal with and the car is as described/shown. Can’t ask for more! ⭐⭐⭐⭐⭐
Sold my beloved Jag XKR Convertible to Tier One Automotive. Alex Pope was the perfect Gentleman from start to finish. He understood that I loved my car, respected my bottom line and showed an unusual professionalism. Unhesitatingly I rate this a 5 star process.
Doing business with Alex is how it should be. Straight forward with no nasty surprises. Every vehicle is presented beautifully. If you’ve seen a car that seem to be a little more expensive than others available there is a good reason for that, it’ll be better than the rest.
Will definitely be back.
Recommend to anyone to go to this garage when thinking of purchasing a car. Alex there was a genuine guy who seemed to have a lot of knowledge on performance cars. My experience with the garage when purchasing was faultless, couldn’t ask for much more. Would definately use them again when buying a new car again
Alex has genuinely restored my faith in automotive dealers. I’ve just purchased my second car from him and have always found him to have that rare combination of being totally no nonsense but also friendly and nothing-is-too-much-trouble helpful. Plus he always seems to have something (far too) tempting in stock.
A great buying experience! Starting with a really good eye for the most interesting range of cars around, an encyclopaedic knowledge of the range and the ability for us to check out two key but very different contenders on our hit list parked side by side, Alex was the consummate professional. We agreed a deal and paid a returnable deposit, on which score we never had any doubt, and following the RAC inspection Alex had every reasonable point raised dealt with including some wear and tear items I offered to waive. Finalising with great prep and an easy completion process we were, and a few weeks later still are, delighted. Great job Alex, showing the industry how it should be done.
I have bought from and sold to Alex. Both were very enjoyable experiences. Would definitely recommend for your vehicle requirements as I found Alex very honest,knowledgeable and an absolute pleasure to deal with.
Good luck with the business Alex and I would love to deal with you again in the future all being well!
First class experience, Alex is a lovely chap, very calm and knowledgeable, not pushy at all. He even met me on a Sunday, which was really helpful and absolutely no rush. He gave me a sensible price for my Lotus and the DB7 I bought was immaculate. The set up is nice and I felt comfortable buying from him. Well done.
Bought a Bentley Continental Coupé from Alex at Tier One Automotive. Great info given on the car prior to viewing and a good test drive. Alex was patient and informative with my questions prior to taking the plunge. Just took the car 1800 miles to Austria and back crossing nine countries on a Skiing trip. What can I say? Great car! Faultless. Even in the snow! Ripped up the autobahns, Looked great at the resort, truly epic car. Can’t thank Tier one enough!
Was a pleasure dealing with Alex from start to finish. Car was exactly as described, service was top notch and not at all pushy, plus they fastidiously detailed the car so it was immaculate when I collected it. Looked like a new car. It was just a very easy transaction every step of the way. All of this coupled with the fact Tier 1 have a broad range of enthusiast and well maintained cars makes me think this is the first but definitely not the last car I’d buy from this company. Would strongly recommend.
This is how buying a car should be.
My first call when I buy again
Tier one have been by far the best company I’ve bought a car from, very high level of service and a genuine passion for cars!
Recently purchased a car here, great communications all the way through and a straight forward process. Friendly staff, and good quality cars in stock. Would do business again.
i bought my mercedes E63 from Tier One over the phone unseen and may i say it was the easiest purchase ever , Alex Pope can not do enough for his clients and has sold me a mint example of the class, i would gladly recommend to anyone looking for there dream car.
once again thanks Alex
Alex was a pleasure to deal with from initial contact through to completion of the purchase. The car was immaculately presented and I wouldn’t hesitate to recommend Tier One for your next vehicle
Brilliant service and more importantly someone you can trust. Put a deposit on a car, RAC inspection revealed some minor issues with the car, and I therefore decided to pull out from the purchase. Alex refunded my deposit within 24hrs.
Although I didn’t buy a car from him and would not hesitate in the future.
Bought a beautiful car from them, was very smooth process starting at 3pm and completed the sale to drive home at 6:30pm. They offered to pick me up from the Kings Langley train station as their garage is quite a walk (40 min walk). They let me take the car for a test drive, talked through the features and gave some history on the car. The V5 document came through in a matter of days and they even helped charge the car up before I left. Overall a very positive experience.
I sold a car to Tier One in the summer and they offered me a hassle free service and gave me more than the trade in prices I was being offered from other providers.
I was so impressed with their approach and service I also arranged for them to sell my high end sports car. They took care of all of the finer details and returned to me an excellent price for my vehicle. I highly recommend this firm as a trustworthy and reliable business to work with.
Very happy with my purchase of my BMW 650I. Never had any dealings with this company before, but they had a car I was interested in. It was exactly as described and Alex even replaced one tyre with a new one due to a slight bulge . Overall, I can recommend Tier One Automotive as the cars are described as they are with no nasty surprises and most importantly Alex is an honest car dealer.
Bought a Mercedes recently for my Wife. Alex and the team were a pleasure to deal with, very trust worthy and honest. We bought from a distance so we had the car inspected prior to pickup. Description and pictures were exactly bang on, so there were no issues, and we proceeded with the deal. Alex held the car for us on a nominal deposit while we sorted out our funding, he has followed up with us after the purchase, and we are very happy all round. We are in the trade ourselves, but bought this car for personal use. Tier One are an example of how motor traders should be, and we would have no hesitation in recommending them moving forward to anyone looking to buy something from their stock. .
Car was exactly as described and delivered to me personally by Alex. An excellent service and would recommend